Shipping policy


At 100kGems, we understand how frustrating it can be to wait for your order. That’s why we prioritize quick processing and shipping to ensure your order reaches you as soon as possible.

Once your order is placed and shipped, you’ll receive confirmation emails with tracking details to keep you updated every step of the way.

 

UK SHIPPING

 

In the UK, we offer next-day shipping. We use tracked and insured shipping for all orders to give you peace of mind. Plus, we offer free shipping within the UK.

 

INTERNATIONAL SHIPPING

 

For international orders, shipping takes 3-5 days. We use tracked and insured shipping for all international shipments.

Please note that all international orders are shipped on a Delivered Duty Unpaid (DDU) basis. This means that the price you pay at checkout does not include any import duties, taxes, or customs fees imposed by your country.

As the customer, you are responsible for:
- Any import duties, taxes (such as VAT), and customs clearance fees.
- Ensuring that your order complies with your local customs regulations.

These charges are determined by your country’s customs authorities and must be paid before your package is delivered. We recommend contacting your local customs office for more information on potential charges.

If you have any questions about international shipping, feel free to contact us at contact@100kgems.co.uk