Custom Iced Out Octagon Pendant

Our made-to-order items are crafted to your exact specifications. Production takes approximately 3 weeks, plus a few days for delivery, as each piece is carefully created just for you. We appreciate your patience and look forward to delivering your unique jewellery!

Shipping

We ship worldwide. All deliveries are tracked and insured.

UK website delivery costs £2.99. Free worldwide delivery is available in the 100kGems app. International website shipping fees apply, and delivery times vary by destination. Delivery times are estimates and begin after production is complete for custom and made-to-order pieces.

International orders are shipped DDU. Import duties, taxes and customs clearance fees are not included at checkout and are the customer’s responsibility. See our shipping policy for full details.

Refund

We offer a 14-day return window from the delivery date for unused, resaleable items. Postage fees will be reimbursed if the wrong item is received. However, all custom or made-to-order items are final sale due to their personalised nature. Please review customisation details carefully before ordering. In case of manufacturing defects or errors, we’ll provide a replacement or suitable resolution.